General Manager

About us:

Brooklyn Cider House is a craft cider company with an apple orchard and farm in New Paltz, NY and a restaurant, cidery, and bar in Bushwick, Brooklyn. We are committed to sustainable farming, natural cider production, and bringing people together through delicious food and drink. We are the first farm cidery to open an on-site restaurant in Brooklyn, featuring cider-centric gastronomy.

Our menu is world-class but simple, using ancient methods that allow farm-fresh ingredients to speak for themselves. Diners sit at casual, communal tables and are invited to the barrel room between courses to taste each of the season’s ciders.

As a full-scale cidery and as a place of gathering, we will also spearhead and host cider events, educational workshops, tastings, and harvest celebrations. We don’t just want to be a successful place of business, but a place of innovation, creativity, history, and community, and one day, to be a hallmark of Bushwick and Brooklyn, recognized for capturing the spirit of Brooklyn with something local, handcrafted, smart, and wildly natural.

Position Details:

We are looking for a Restaurant General Manager who is passionate about food, cider, and providing exceptional service – someone who develops a genuine conviction in our project and our offerings. We are looking for a leader who is professional, yet approachable and down-to-earth – a leader by example who is willing to roll up his or her sleeves to help whenever needed. You must be a strong leader, but also willing to take direction and work in a team because you will be working closely with the owners, the corporate team, and the Director of Operations to execute a very specific vision. Because you will take part in the development of an exciting new business, we are looking for someone who can commit to the company long-term and has an interest in growing with the company. Must be able to work holidays, nights, and weekend hours, as well as be flexible with need-based shift coverage.

Responsibilities:

Continually grow sales and adhere to budgeting and cost-control measures
Maintain high quality and consistency of service; respond professionally and provide sound resolutions to guest complaints; ENSURE GUEST SATISFACTION!
Maintain high level of safety, security, sanitation, and cleanliness; ensure compliance with health and legal regulations and federal, state, and local laws; maintain security systems
Recruit, hire, train, and motivate guest-focused FOH staff; set clear job expectations; conduct annual performance reviews; prepare weekly schedule; recognize and reward good performance and promptly confront poor performance; develop and implement restaurant policies and standard operating procedures
Manage inventory
Prepare monthly sales and spending summaries, usage reports, etc.
Manage service providers (POS, waste, linen, utilities, etc.)
Oversee repair and maintenance of systems, equipment, and property
Manage private parties and events
Keep up to date with emerging trends in food and beverage industry; actively engage in local food and beverage culture and community of professionals

Qualifications:
Minimum of 3 years of experience as a restaurant General Manager; experience with restaurant openings is desired, but not required
Strong working knowledge of restaurant systems: food planning and preparation, purchasing, sanitation, security, personnel management, recordkeeping, and preparation of reports
Strong working knowledge of labor laws, local health and safety codes, and accepted restaurant policies and standards
Experience in cost accounting, developing budgets, financial planning, process improvement, and strategic planning
Proven ability to lead and motivate employees to work as a team to meet impeccable service standards
Ability to solve immediate problems and multitask in a high volume, high pressure environment while maintaining steady oversight of large restaurant operation
Excellent verbal and written communication skills
Excellent organization and time management
Computer aptitude and proficiency in MS Word, MS Excel, OpenTable, POS (TouchBistro); fluency with Facebook, Twitter, and Instagram
Must agree to background and credit check

Compensation:
Base Salary: $70,000-85,000, DOE

Bonus: yearly bonus awarded based on sales targets

Job Type: Full-time

 

DETAILS

Salary

$70,000 - $85,000 / Year

Schedule

Full Time

Experience

Minimum 3 years of experience

Location

1100 Flushing Ave, Brooklyn, NY 11237, USA

REQUIRED SKILLS

 Inventory Management

 Training Experience

 Staff Scheduling

 Microsoft Office

 Open Table

 Point of Sale

 Advanced Knowledge of Wines

 Advanced Beers/Spirits Knowledge

 Casual Dining Experience

 Fine Dining Experience

 New York Restaurant experience

 POS Systems

 OpenTable Experience

 Able to lift 30+ pounds

 Money Handling

 Fast-Paced Experience

 Fluent in English

 Advanced Knowledge of Cash Registers/ Money Handling